Frequently Asked Questions

Canadian and US customers 

Order price [CAD] under $20.00: $7.00 shipping
Order price [CAD] $20.01–$40.00: $9.00 shipping
Order price [CAD] $40.01–$60.00: $11.00 shipping
Order price [CAD] $60.01–$100.00: $15.00 shipping
Order price [CAD] $100.01 and up: $25.00 shipping

International customers

Unfortunately, we are not currently fulfilling international orders.

Most orders are shipped within 24 hours of receipt, generally via CanPar or Canada Post. Service is usually 1-2 days in British Columbia, and 2-5 days for residents elsewhere in Canada. In the US, delivery usually takes 7-14 days (but please do allow for customs delays).

Please see our contact page or email orders@hgdistribution.com

If you are not completely satisfied with your order, return your purchase within 10 days for a full refund.

We do sell both audiobooks and ebooks through all major retail platforms. Unfortunately, they are not available for purchase directly through HGD.

Please see our page on submission guidelines.

If you have any other questions for us, please don't hesitate to reach out to our team.
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